Last Updated: July 27th, 2025 

When you open and place an order with Namstores UG, you confirm that you agree to and are bound by the following terms and conditions. These terms apply to the entire website and any email or other communication between you and Namstores UG.

Namstores UG and its team shall not be liable for any direct, indirect, special, incidental, or consequential damages, including loss of data or profits, arising from the use or inability to use the materials on the site, even if Namstores UG or an authorized representative has been advised of the possibility of such damages. If using materials from this site requires servicing, repairing, or correcting equipment or data, you assume all costs.

Namstores UG is not responsible for any possible outcomes while using our resources. We reserve the right to change prices and resource usage policies anytime.


License

Namstores UG grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Website strictly by the terms and conditions of this Agreement.

These Terms and Conditions constitute a contract between you and Namstores UG (referred to in these Terms and Conditions as “Namstores UG,” “us,” “we,” or “our”), the provider of the Namstores UG website and the services accessible from the Namstores UG website (collectively referred to in these Terms and Conditions as the “Namstores UG”).

You agree to these Terms and Conditions. If you disagree with these Terms and Conditions, please do not use the Namstores UG Service. In these Terms and Conditions, “you” refers to both you as an individual and the entity you represent. If you violate any of these Terms and Conditions, we reserve the right to cancel your account or block access to your account without prior notice.


Definitions and Key Terms

For the sake of clarity in this Privacy Policy, whenever these terms are referred to, they are strictly defined as:

  • Cookie: a small amount of data generated by a website and stored by your web browser. It is used to identify your browser, perform analytics, and remember information about you, such as your language preference or log in details.
  • Company: When this policy refers to “Company,” “we,” “us,” or “our,” it refers to Namstores UG, Kooki Tower, Buganda Road, Kampala, Uganda, which is responsible for your information under this Privacy Policy.
  • Country: where Namstores UG or the owners/founders of Namstores UG are located, in this case, Uganda
  • Customer refers to the company, organization, or individual who signs up to use the Namstores UG Service to manage relationships with your consumers or service users.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device with which Namstores UG can be visited and the services used.
  • Personal data: any information by which a natural person can be identified or identified, directly, indirectly, or in combination with other information – including a personal identification number.
  • Service: refers to the Service provided by Namstores UG as described in the relative terms and conditions (if available) and on this platform.
  • Third-Party Services: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you.
  • Website: Namstores UG’s site, accessible via this URL: https://namstoresug.com/

1. Who Can Use Our Site?

You must be at least 18 years old to create an account or purchase from Namstores UG. By using our Site, you confirm that you meet this age requirement.

2. Your Account with Us

  • Creating an Account: You can shop as a guest or create an account for a faster checkout experience. When you create an account, you agree to provide accurate and current information.
  • Account Security: You are responsible for keeping your password safe. Please notify us immediately at customer@namstoresug.com if you suspect any unauthorized account use.
  • Account Responsibility: All activity that happens under your account is your responsibility.

We reserve the right to suspend or close an account if we believe these Terms have been violated.

3. Making a Purchase

  • Our Products: We are a direct online store. Namstores UG sells all products listed on the Site.
  • The Agreement: When you complete a purchase, you enter into a contract with us. You agree to pay the listed product price, including any delivery fees clearly stated at checkout.
  • Our Promise: We guarantee that all our products are safe for use as described and that we have the legal right to sell them. Product details and any applicable warranties are provided on the individual product pages.

4. Payments

We offer several convenient and secure payment methods for our customers in Uganda. Make payments through our official payment process. Accepted methods include:

  • Cash on Delivery (where applicable)

We use secure systems to protect your payment information.

5. Shipping and Delivery

We are committed to getting your order to you safely and efficiently. Our shipping process, delivery times, and costs are detailed in our Shipping Policy. By purchasing, you agree to the terms outlined in that policy.

6. Returns and Refunds

We want you to be happy with your purchase. Our Return & Refund Policy governs our process for handling returns, exchanges, and refunds. Please review it carefully to understand your options.

7. Your Content: Reviews and Comments

We love hearing from you! When you leave a product review or comment on our Site, you agree that your content is:

  • Honest and respectful.
  • Free of spam, hate speech, or unlawful material.
  • Your original content.

By posting, you grant Namstores UG permission to use, display, and share your review on our Site and for marketing purposes (for example, showing a great review on our social media). We reserve the right to remove any content that violates these rules.

8. Our Intellectual Property

Namstores UG owns all content on this Site, including our logo, text, product photos, and graphics. You may not use, copy, or reproduce our content without express written permission.

9. Your Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your data.

10. Limitation of Liability

Our goal is always to provide excellent service. However, we cannot be held responsible for issues beyond our control, such as major internet outages or natural disasters. In any dispute related to a purchase, our total liability will not exceed the total amount you paid for that specific order.

11. Governing Law

These Terms and any disputes that arise from them are governed by the laws of the Republic of Uganda. Any legal proceedings will take place in Ugandan courts.

12. Changes to These Terms

We may update these Terms occasionally to reflect changes in our business or legal requirements. The "Last Updated" date at the top of this page will always show the most current version. Your continued use of our Site after any changes means you accept the new Terms.

13. Promotions

Namstores UG may occasionally hold contests, promotions, clearances, or other activities (“Promotions”) requiring you to submit material or information about yourself. Please be aware that all Promotions may have specific rules, including eligibility requirements based on factors such as age and geographic location. You are responsible for reading and understanding all Promotion rules to determine if you are eligible to participate. When you enter a Promotion, you agree to abide by all Promotion rules.

Additional terms and conditions may apply to purchases of goods or services through the Services, and these terms are considered part of this Agreement.


14. Typographical mistakes

Suppose a product or Service is listed at an incorrect price or needs accurate information due to a typographical error. In that case, we reserve the right to refuse or cancel orders for the product or Service at the incorrect price. We may refuse or cancel such orders regardless of whether the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly credit your credit card or other checking account for the amount charged.


Disclaimer

Namstores UG is not responsible for content, code, or other inaccuracies. Namstores UG offers no guarantees. In no event will Namstores UG be liable for any special, direct, indirect, consequential, or incidental damages, or any damages whatsoever, whether in an action of contract, negligence, or another tort, arising out of or in connection with the use of the Service or the content of the Service. The company reserves the right to make additions, deletions, or changes to the content of the Service at any time without notice.

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